FAQs
Where can I obtain a copy of the Company's Annual Report & Accounts?
Who should I contact regarding my shareholding?
What if I lose my share certificate, dividend cheque or tax voucher?
How can I arrange for my dividends to be paid directly into my bank account?
What do I need to do if I want to transfer my shares to someone else?
Who do I notify if I have changed my name?
Should I attend the Annual General Meeting?
What are the procedures if a shareholder has passed away?
Where can I obtain a copy of the Company's Annual Report & Accounts?
Our Report & Accounts and Interim Reports are available to download on our website. You can also request a hard copy of the reports and accounts by writing to the Company Secretary at 12 Smithfield Street, London, EC1A 9BD or contacting the Company Registrars, Equiniti.Who should I contact regarding my shareholding?
Equiniti Limited are the Registrars of the Company and they should be able to answer your question. Please go to http://www.equiniti.com/contact_us.asp. to access their contact details.What if I lose my share certificate, dividend cheque or tax voucher?
If your certificate(s) is/are lost, stolen or destroyed, you should inform the Company Registrars, Equiniti. They will arrange for you to complete an indemnity to cover the Company for any loss arising from a dispute over who owns the shares, and you may be charged for this. Once this is done, Equiniti will send you a duplicate certificate.
If you lose a dividend cheque you should contact Equiniti immediately confirming which payment has been lost. They will then arrange for the cheque to be stopped and issue you with a duplicate. Dividend cheques are currently valid for one year from the date of payment.
If you lose a tax voucher, you should contact Equiniti and confirm which tax voucher has been lost. A duplicate will be issued upon payment of an administration charge.How can I arrange for my dividends to be paid directly into my bank account?
If you want dividends paid directly into your bank account, you can do so by contacting Equiniti and requesting this facility.What do I need to do if I want to transfer my shares to someone else?
Please complete a Gift Transfer Form and send it with your share certificate to Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.Who do I notify if I have changed my name?
Please write to Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, UK and enclose a copy of your marriage certificate or a copy of the legal document confirming your name change, together with your share certificate(s) for amendment.Should I attend the Annual General Meeting?
The Annual General Meeting (AGM) is your opportunity to become directly involved in company decisions. You will be asked to vote on important matters and may, if you wish, ask questions relating to those matters. The AGM is also an opportunity to meet the Chairman, Board of Directors and other shareholders.What are the procedures if a shareholder has passed away?
If the shares were held solely in the name of the deceased, you should send Equiniti an official copy of the document by which the deceased’s legal personal representative was appointed, usually the grant of probate or letters of administration, impressed with the court seal. The name of the legal personal representative will be put on the register. The shares can then be sold by the personal representative, or transferred to the deceased’s beneficiary.
If the value of the deceased’s estate is below certain limits, the death can be registered using the small estates procedure which is less complex. Details of the current limits and the procedure involved can be obtained from the Registrar.
If the shares were held jointly by the deceased and another person, a copy of the death certificate is required. The shares will then be registered in the name(s) of the surviving holder(s), and the relevant share certificates will be amended to reflect this.
http://www.equiniti.com/contact_us.asp.